Return Policy

Returns Happen

In an effort to ensure customer satisfaction, Sensory Tool House is proud to offer a hands-on shopping experience that allows our customers to interact with the product before purchasing said product. If you are not satisfied with the product, Sensory Tool House will accept all returns within 60 days. All returns and exchanges will be authorized by management. Ability to return differs between each manufacturer.

Returns With Receipt: refund will be issued in the same tender as the original purchase.

Returns Without Receipt: refund will be issued an In-Store Credit of the original price. The credit will expire one calendar year from the issue date.

Online Returns: These returns will be processed through the RMS “After Ship” or in store where it will be processed like any other transaction.

If you have any questions or concerns, we are always here for you.